Thank you for your purchase. If you are not completely satisfied with your item, we’re here to help.
- Eligibility for Returns: Items must be returned within 07 days from the date of delivery.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Certain types of items cannot be returned, such as custom-made or personalized products.
- Non-Returnable Items: Gift cards, Custom or personalized orders Items on sale
- Return Process: To initiate a return, please contact us at [email protected] with your order number and reason for the return.
Once your return is approved, please send the item back to provided address. The buyer is responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item sent or damaged on arrival).
- Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment within 07 days. Please note that the refund will not include shipping costs, unless the item arrived damaged or incorrect.
- Exchanges: If you would like to exchange an item for a different size, color, or model, please contact us, and we will guide you through the process. Exchanges are subject to availability.
- Late or Missing Refunds: If you haven’t received a refund within 14 days, please check with your bank or credit card company as processing times may vary. If you still have not received your refund, contact us at [email protected].
- Damaged or Incorrect Items: If the product you received is damaged or incorrect, please contact us within 07 days of delivery with photos of the damage, and we will arrange a replacement or refund.
We strive to ensure you are satisfied with your purchase. Please feel free to reach out with any concerns or questions regarding your order.
Thank you for shopping with us!